Tuesday, January 25, 2011

Rantings...

Buying a new car is exciting.
God has blessed us so much since Donny's accident and back in December, right before Christmas, we were able to purchase a used van. It's a nice....NICE used van.

We bought from a dealership the day after the previous owners traded it in. The whole story about our van is a miracle of God. It was amazing! God really placed His favor on us.The previous owners had forgotten one of their keys and told their salesman they would bring it to the dealership.
The one key we were given had a crack in it (for those who do not know, the keys for this are electronic and not a normal key) but seeing as we would be getting the other key we weren't too terribly concerned about it.

After having the van for about 3 weeks we began having trouble with it starting. When I put the key in the ignition it would show a message on our dash "badkey".
We called our salesman and explained it to him and he told us he would let us know as soon as the other key was brought back in.

This went on for about 2 weeks.

Yesterday the key finally went completely kaput and will not start our van.

So we called again today and basically were told that it's not the dealerships problem.

WHAT????????!!!!!!!!????????

ARE YOU KIDDING ME??????

We understand that we bought the van any way but it was with the understanding that we were getting another key. 

All of this to say, we had to pay to have our van towed so that we can buy a new key and have it programmed.

As much as we wanted to recommend the dealership we bought the van from we no longer feel confident that doing so is a wise choice. As a matter of fact, we feel that we should warn people about this place. We chose to have it towed and the key done through Cassen's in Edwardsville. We do not, DO NOT recommend Marty Cancilla Dodge on Lindbergh in St. Louis.

Enough ranting...I have stuff to do :)

No comments:

Post a Comment